Which areas do you serve?+
We serve selected areas in Parañaque, Las Piñas, Muntinlupa, Makati, Taguig, Pasay, Quezon City, San Juan, Pasig, Mandaluyong, and Marikina. Send your complete address through the booking form so our team can confirm coverage and availability. Trip fees are ₱50 for Pasig and Marikina, and ₱150 for Makati, Taguig, and Pasay, charged once per trip.
What do you need at our location?+
Our mobile salon brings its own water and grooming equipment. We only need a safe parking space near your home and access to a 220V power outlet.
Is my preferred date automatically confirmed?+
Not yet. Your form is an appointment request. Our team will contact you to confirm the final schedule and arrival window.
How old should my pet be?+
Pets must be at least 16 weeks old and have their required vaccinations, including 5-in-1 and rabies shots, before grooming.
What if my pet’s coat is heavily matted?+
Our groomers will assess whether dematting is possible for an additional ₱500. If not, we can recommend a full shave or summer cut at no extra charge.
How is the final price determined?+
Rates depend on your pet’s breed, size, age, coat type, condition, and location. We’ll confirm the appropriate rate before your appointment.
Why does my PayPal card or Apple Pay payment say ‘Something went wrong’?+
This message can have several causes. Please check that your billing address matches the address registered with your card’s issuing bank. For a Philippine-issued card, select Philippines (PH) as the billing country and enter the correct postal code. For Apple Pay, check the selected card’s billing details in Apple Wallet. These checks may help, but do not guarantee approval. If the error continues, please contact us for assistance. Check your card for any charge before trying again.